Workers Compensation Investigations and What They Look For

workers comp

What is a Workers’ Compensation Investigation?

Is something not quite right in your workplace? Workers compensation investigations can help you find out. As an employer, you may need to conduct one of these investigations when an employee files a workers’ compensation claim.

But what exactly do these investigations look for, and how do they work? Read on to learn more about workers’ compensation investigations and what they look for.

Workers Compensation Investigations and What They Look For

Types of Investigations

Workers compensation investigations can be divided into two main categories: medical and occupational investigations. Medical investigations look into the medical history and background of a worker, including diagnoses, treatments and medications.

Occupational investigations involve reviewing the workplace environment and assessing potential hazards. These investigations also review any safety protocols, policies or procedures in place.

Both types of investigations help to determine the cause of any workplace injuries and determine whether the worker is eligible for any compensation or benefits.

Claim Verification

When it comes to workers compensation investigations, verifying the accuracy of a claim is one of the primary goals. In such cases, investigators will take a closer look at the employee’s records, including their work history and medical information, to determine whether the injury or illness is in fact related to their job.

They may also interview witnesses and examine other evidence to examine the details of the incident, such as when and where it occurred and whether or not safety precautions were followed.

Finally, investigators will review the employer’s policies and procedures to determine if they were in compliance with the law. Ultimately, the goal is to ensure that the employee is legitimate and that their claim is supported by facts.

Fraud Investigations

Fraud investigations are a key part of workers compensation investigations, as they seek to uncover unethical practices and potential misappropriation of funds.

In workers compensation investigations, investigators will look for any evidence of fraud, such as false statements on applications, false claims of injuries, and false statements of lost wages.

They will also investigate potential criminal activity, such as embezzlement of the funds or other forms of fraud. Investigators will also examine financial records and other documentation to uncover any instances of fraud.

Ultimately, their goals is to ensure that workers are treated fairly and that their employers are held accountable for any fraudulent activities.

Dependency Investigations

Dependency investigations are an important part of worker’s compensation investigations. These investigations look into whether or not the claimant is dependent on the injured worker for support.

This includes looking into the claimant’s financial resources and other sources of support. During the investigation, authorities will review records such as tax filings, employment records, or other financial paperwork.

They may also question the claimant, the injured worker, or other family members to get a better understanding of the situation. The results of these investigations will determine if the claimant is dependent on the injured worker for support and, if so, whether or not the claimant is eligible for compensation.

Investigation Process

When a workers compensation claim is filed, it is necessary to conduct an investigation in order to determine whether the claim is valid.

The investigation will involve a detailed review of the incident, including interviews with witnesses, inspection of the workplace, and evaluation of medical evidence.

The investigation process may also include a review of the company’s safety policies and procedures, as well as a review of the employee’s past work performance. Once the investigation is complete, a conclusion is typically reached as to whether the claim is valid or not.

The results of the investigation may be used to determine the benefits that are provided to the employee or to determine if the employer is liable.

Gathering Evidence

When it comes to workers compensation investigations, gathering evidence is key. Investigators must review all relevant documents, interview witnesses, and analyze evidence.

They must make sure they are thorough in their process, so they can determine the validity of the claim. This includes looking at the employee’s medical records, employment documents, and any physical evidence.

Witnesses may help to provide additional details and corroborate claims. It is important that the investigator takes the time to delve into all the facts and evidence so they can make the best decision.

Interviewing Employees or Witnesses

When it comes to investigating workers compensation claims, interviews with employees and witnesses are a crucial step that must be taken in order to arrive at the truth.

Interviewing those involved can provide critical insights that help the investigator understand the case, such as the extent and cause of the injury, any contributing factors, and what the people involved experienced or saw.

In interviews, investigators may ask open-ended questions, like ‘What happened?’, to gain a better understanding of what happened and how the parties involved were affected.

It’s also important to assess any potential conflict of interests, such as prior medical conditions, prior work-related injuries, and any potential discrepancies between the statements made by witnesses.

Interviewing employees and witnesses is one of the most important parts of a workers’ compensation investigation.

With thorough questioning, investigators can gather the necessary evidence to determine the cause of the injury and ensure that the individual is receiving the compensation they are entitled to.

Assessing the Situation

When conducting workers compensation investigations, it is essential to properly assess the situation and determine the full scope of the incident. During the investigative process, investigators may gather evidence and conduct interviews to establish the facts surrounding a claim.

Depending on the particular incident, this can include locating witnesses, collecting statements, and comparing records. In addition, they may also analyze existing policies and procedures, review medical records, and examine financial documents.

By taking the time to thoroughly investigate any potential claims, businesses can better protect their employees and themselves against potential fraud or abuse.


In conclusion, workers compensation investigations are an important part of the workers compensation system. They help to ensure that employees receive the benefits they are entitled to and that businesses are in compliance with the law.

Investigations may involve looking into the background of employees, verifying their work history and job duties, interviewing witnesses, collecting financial information, and other activities.

By taking the time to understand the process of workers compensation investigations, businesses can ensure that their workers have the support and protection they need.


Workers compensation investigations are a necessary part of the claims process, but they can also be a stressful and uncertain time.

The goal of the investigation is to determine the facts and circumstances surrounding the injury or illness, so it is important to understand exactly what the investigator may be looking for.

Understanding the types of investigations, the investigation process, and the evidence that will be gathered can help you to be prepared for when an investigation occurs. Employees and witnesses should be made aware of the process and should be willing to cooperate to the best of their ability in order for the investigation to go smoothly.

Additionally, employers should strive to create a working environment that is safe, secure, and free from discrimination, harassment, and hostility in order to minimize the need for workers compensation investigations.

With the right people, procedures, and resources in place, companies can ensure that they are compliant with relevant laws and regulations while providing an equitable and safe environment for their employees.